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AuZ Consultants delivers full-service back office solutions to clients. We have proven capabilities in financial processes, telemarketing, lead generation customer service, technical support and sales support.

Our team consists of professionals with significant experience in a wide range of back office processes and is equipped with appropriate technology to ensure fast and accurate response to the processing requirements.

  • Customer Interaction Services
  • Back Office Services
  • Travel Process Outsourcing
  • Voice data and web based services
  • Travel agency back-office services
  • Inbound call center
  • Outbound Call center
  • Inbound sale
  • Order processing
  • Third party verification services
  • Tangalooma Island Resort has engaged the services of Auz Consultants since January 2011. Auz Consultants has consistently delivered efficient BPO solutions at a high quality while significantly reducing labour costs.

    tangalooma-island-resort
    Tangalooma Island Resort
    Ashleigh Patch - Manager

AuZ Consultants delivers full-service document solutions to clients. Our team consists of professionals with significant experience in a wide range of back office processes.

Database & order management
Billing & Invoicing
Payment processing
Intellectual Property Solutions

Reconciliation
Data mining
Application processing and management
Service warranty and spare management

We have proven capabilities in financial processes, telemarketing, lead generation customer service, technical support and sales support

Inbound call center
Outbound Call center
Inbound sale
Order processing

Enquiry Handling
Up-Sell/Cross-Sell services
Billing & Payment Support
Customer Complaints Handling

We have our in-house team of hospitality and travel domain experts to incubate new projects and processes such as hiring and training in order to provide strong orientation to the industry and process being served.

Agency fares solutions
Agency financials analysis and support
Agency data mining and data processing

Voice data and web based services
Travel agency back-office services
Travel agency accounting & BSP reconciliation